30 Day Home Trial

30-Day Home Trial (Free Returns)

You can’t know if a hearing amplifier suits you in 30 seconds on a product page.
So we give you 30 days at home to try it properly.

Wear them in the moments that actually matter: meetings, dinner conversations, TV time, the school run, the busy café. If they’re not right for you, return them within 30 days for a refund.

Try at home
Real rooms. Real voices. Real life.
Free returns
Simple process, UK-based support.
No awkwardness
Discreet hearing amplifiers designed for everyday confidence.

Shop Hearing Amplifiers View Returns Policy

How the 30-day home trial works

  1. Choose your hearing amplifiers and click Add to basket.
  2. Try them at home for up to 30 days. Give yourself a little time to adapt — most people notice it gets easier after the first few wears.
  3. Keep them if they suit you. If not, return them within 30 days for a refund.
Tip that saves a lot of returns:
If sound feels “too loud” on day one, that’s common. Start on a lower volume, wear them for short periods, then build up. Your brain needs a little time to re-learn what “normal” sounds like.

What counts as a fair home trial?

We want you to genuinely test your digital hearing amplifiers — not guess. Just keep everything in good condition so we can process your return quickly.

  • Keep the original packaging and include all accessories when returning.
  • Try different environments: quiet chats, TV, outdoors, busy places.
  • Avoid damage (water, drops, heavy wear-and-tear).
  • Return the full set (pair + charging case + cables/accessories included in the box).

Hygiene note (quick but important)

Ear tips are personal-use items. For hygiene reasons, please do not return any ear tips you’ve worn. If you’re returning your order, remove and dispose of used tips first, then pack the amplifiers safely.

This helps keep the home-trial process safe and straightforward for everyone.

How to return (in 3 steps)

Free UK returns: We provide a free UK returns label — start your return within 30 days using our returns portal: https://account.jdhealthtech.co.uk.

  1. Start your return
    Use our returns portal within 30 days and include your order number and reason for return.
  2. Pack everything securely
    Pack the full set (amplifiers + case + accessories + original packaging where possible).
  3. Send it back
    Follow the instructions provided. Once received and checked, we’ll process your refund.

Read the full returns process here.

FAQs

Is this a “free trial”?
Yes — in the sense that you can try your hearing amplifiers at home for 30 days and return them if they’re not suitable. It’s a real home trial, not a showroom demo.
Can I actually use them during the trial?
Yes — you’ll need to try them in everyday situations. Just keep everything in good condition and return the full set with accessories.
Do I need to return the ear tips?
Please don’t return any tips you’ve worn. Ear tips are personal-use items. Dispose of used tips before sending your return back.
What if something is missing or damaged?
Missing parts or damage can affect eligibility for a full refund. If anything arrives faulty, contact us straight away and we’ll help.
Are your hearing amplifiers medical devices?
No — JD Health Tech products are personal sound amplifiers designed to enhance everyday listening clarity. If you’re worried about your hearing or have sudden changes, it’s best to speak to a professional and consider a hearing test.
I’m not sure what to choose — what should I do?
Start with the style that fits your day-to-day:
  • Discreet in-ear (CIC) for a subtle look.
  • Behind-the-ear (BTE) for easy handling and simple control.
Browse the full range here: Hearing Amplifiers.

Ready to try at home?

No pressure. No guesswork. Just clearer everyday listening — tested in your life, at your pace.

Shop Hearing Amplifiers

Written by: JD Health Tech Product Specialist

Last updated: 20 January 2026