Checking on an order?
Every JD Health Tech order number is 8 digits and ends in 1001, for example 15971001. If your order number looks different from that, it was placed with a different company and we will not be able to find it on our system.
Check your order in 30 secondsThese answer most questions straight away
- Amplifier whistling, not charging, or not pairing? Troubleshooting guide
- Want to send something back? Returns and refunds
- Just received your order? Register your warranty
- Not sure which model suits you? Free online hearing check
We answer every message ourselves. You will normally hear back within one working day. If you write in the evening or at a weekend, we will reply tas quickly as we can.
Get in touch
If you have a question about an order, a product, or which amplifier might suit you, we would like to hear from you. Every message is answered by our own UK team, not an outsourced call centre.
