Privacy Policy

Evergreen Assets Ltd, trading as JD Health Tech (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website, buy from us, contact us, or enter one of our competitions. We process personal data in line with UK GDPR and the Data Protection Act 2018.

Who We Are

Data Controller: Evergreen Assets Ltd (trading as JD Health Tech)
Contact email: info@jdhealthtech.co.uk
Address: 54–56 Ormskirk Street, St Helens, WA10 2TF

Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Billing and delivery address
  • Phone number
  • Order details and customer service messages
  • Payment details (processed securely by our payment providers; we do not store full card details)
  • Technical data (e.g. IP address, browser type, device information, pages visited)

Competitions and Giveaways

If you enter a competition, we may collect personal data such as your name, email address, and (if requested) phone number. We use this information to:

  • Administer the competition (including verifying entries and contacting the winner)
  • Deliver the prize and manage any related customer support
  • Prevent fraud and ensure entries comply with the competition terms

Marketing: If you opt in to marketing (or if the sign-up method makes it clear you will receive marketing), we may also use your details to send updates, guides and offers. You can unsubscribe at any time using the link in our emails.

Public announcements: If we announce a winner publicly (e.g. on social media), we will only do so in line with the competition terms and in a way that minimises personal data (for example, first name and initial, or “winner from [region]”), unless we have your permission to share more.

How We Use Your Personal Data

We use personal data to:

  • Process and deliver orders
  • Provide customer service and support
  • Send service messages (e.g. order confirmations, delivery updates, warranty/admin emails)
  • Administer competitions and giveaways
  • Improve our website, products and customer experience
  • Send marketing communications where permitted (see “Marketing” below)

Lawful Bases for Processing

UK GDPR requires a lawful basis for processing. We typically rely on:

  • Contract: to process and deliver your order, and provide customer support
  • Legitimate interests: to improve our services, prevent fraud, and administer competitions fairly (balanced against your rights)
  • Consent: for marketing communications and non-essential cookies (where required)
  • Legal obligation: where we must keep records for tax, accounting, or regulatory reasons

Marketing Preferences

If you subscribe to marketing, we may email you product updates, helpful guides and occasional offers. You can opt out at any time by clicking Unsubscribe in any marketing email. Opting out will not stop essential service communications (such as order or warranty/admin emails).

Cookies and Tracking Technologies

We use cookies and similar technologies to help the website work properly, remember your preferences, and understand how the site is used. Where required, we’ll ask for your consent via a cookie banner.

  • Essential cookies: needed for site functionality
  • Analytics cookies: help us understand site usage and improve performance
  • Marketing cookies: help show relevant ads and measure campaign performance

You can manage cookies through your browser settings and, where available, our cookie banner preferences.

Sharing Your Data

We do not sell your personal data. We may share it with trusted service providers only where needed, for example:

  • Payment processors
  • Couriers and fulfilment partners
  • Email/SMS platforms used to send service or marketing messages
  • Website and analytics providers
  • Customer support tools

These providers are required to protect your data and use it only to deliver services to us.

We may also share data where required by law, or to protect our rights, property, customers, or the public.

International Transfers

Some of our service providers may process data outside the UK. Where this happens, we use appropriate safeguards (such as UK International Data Transfer Agreements or other approved measures) to protect your data.

How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose it was collected, including to meet legal, accounting, or reporting requirements.

  • Orders: kept for business and tax record-keeping
  • Competition entries: kept for as long as needed to administer the competition and handle queries, then securely deleted or anonymised unless we have another lawful reason to retain it (e.g. marketing consent)
  • Marketing subscriptions: kept until you unsubscribe or we no longer have a lawful basis to contact you

Data Security

We use appropriate technical and organisational measures to protect your personal data. While no method of transmission or storage is 100% secure, we work to safeguard your information using industry-standard practices.

Your Rights

Under UK GDPR, you have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Erasure (in certain circumstances)
  • Restriction of processing (in certain circumstances)
  • Objection to processing (in certain circumstances)
  • Data portability (in certain circumstances)
  • Withdraw consent at any time (where processing is based on consent)

You can exercise these rights by contacting us at info@jdhealthtech.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we use your personal data, contact us:

📧 Email: info@jdhealthtech.co.uk
📮 Address: Evergreen Assets Ltd (trading as JD Health Tech), 54–56 Ormskirk Street, St Helens, WA10 2TF