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Cantara Pro RIC Rechargeable Hearing Amplifiers with Noise Reduction - Refurbished

Cantara Pro RIC Rechargeable Hearing Amplifiers with Noise Reduction - Refurbished

1 total reviews

Regular price £159.95
Regular price £199.95 Sale price £159.95
Sale Sold out
Taxes included. Shipping calculated at checkout.
Self-fitting via the ForSound app, which sets amplification for each ear separately in around 15 minutes.
Take calls and listen to music straight through the amplifiers. Four listening modes and 16-channel noise reduction. Up to 15 hours per charge, plus up to 52 hours from the charging case.
Behind-the-ear design, easier to handle than very small in-ear devices and visible at close range.
Certified Refurbished, reduced from £199.95 to £159.95. Returned, inspected, and fitted with new ear domes. 24-month warranty.
30-day trial. Free returns if it is not right for you.
Colour: Beige
Quantity
  • Free UK delivery
  • 30-day home trial
  • 24-month warranty
  • UK support
Four things that make these work for you

Four quick checks our happiest customers all did on day one. The people who tell us they are back in the conversation at family dinners are the ones who did these in week one.

  • Clear ears first

    An amplifier cannot send sound through a blocked ear canal. If your ears have not been checked for wax in the last year, ask a pharmacist or GP first. It takes minutes and is the most common cause of muffled sound or whistling.

  • Try every ear dome on day one

    A dome that does not seal lets amplified sound leak back to the microphone, and that leak is the whistling you hear. Most people need a different size from the one they expect, so try them all. If it still whistles at high volume with every dome, the volume is the cause, not the fit.

  • Start low, turn up slowly

    Begin at the lowest comfortable setting and raise it a little each day. Most people settle well below maximum. If you need full volume to hear clearly, a personal sound amplifier is probably not the right product for you, and at that level almost any amplifier will whistle. If you are unsure, contact us before you order and we will help you decide.

  • Give your ears a few weeks

    Most people feel comfortable within two to four weeks. In the first few days sound can seem sharp or tinny. That is the amplification working while your brain adjusts, and it settles. Your 30-day home trial covers the whole settling-in period. If after a fortnight of daily wear you are not hearing more clearly, tell us and we will refund you. Nothing to print and nothing to pay.

    Read the 4-Week Hearing Guide
What's in the box
  • Pair of amplifiers
  • Charging case and USB-C cable
  • 6 pairs of replacement ear domes in different sizes
  • Wax guards
  • Cleaning brush and small screwdriver
  • Instruction manual and tips card
Delivery, trial and warranty

Free UK delivery. Amplifiers are dispatched within 24 hours. UK addresses only.

Your 30-day home trial starts on the day of delivery. Wear them as you normally would, and if they are not right for you, request a return within 30 days. Returns are free using a QR code you show at any Post Office. No printer needed. If you would like a hand with the QR code, let us know and we will arrange the return for you.

This amplifier carries a 24-month warranty. Nothing to register. Your order number is all we need if you ever make a claim.

Unsure at any point during the trial? Talk to our UK support team first. A quick chat about dome size and settings sorts out most problems.

Not sure? Take our free two-minute hearing check for an indication of whether an amplifier may suit your everyday listening.

Take the hearing check

10% off applied automatically at checkout on orders over £30.

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Designed for Everyday Confidence

Compact Behind the Ear Design

Compact Behind the Ear Design

A sleek behind-the-ear design for a subtle look and comfortable everyday wear.

Rechargeable all-day use

Rechargeable all-day use

Enjoy up to 15 hours of use on one charge, plus up to 52 additional hours with the charging case.

Easy everyday use

Easy everyday use

Use the self-fitting app to personalise your sound settings.

Hear conversations more clearly

Hear conversations more clearly

Enjoy clearer listening in conversations, meetings, and social settings.

Compact Behind the Ear Design
Compact Behind the Ear Design

A sleek behind-the-ear design for a subtle look and comfortable everyday wear.

Rechargeable all-day use
Rechargeable all-day use

Enjoy up to 15 hours of use on one charge, plus up to 52 additional hours with the charging case.

Easy everyday use
Easy everyday use

Use the self-fitting app to personalise your sound settings.

Hear conversations more clearly
Hear conversations more clearly

Enjoy clearer listening in conversations, meetings, and social settings.

Product Description

Self-fitting via the ForSound app. Calls and music straight to your amplifiers. Up to 15 hours per charge.

Behind-the-ear design, self-fitting via the ForSound app, for people who want clearer everyday listening rather than simply louder

Cantara Pro is the new name for our Clarity Pro range. Same product, same model code (JD-5118L-TE-BE), same warranty.

Certified Refurbished, £159.95. This unit has been returned, thoroughly inspected, cleaned, and supplied with a full set of brand new ear domes before dispatch. It may arrive in repackaged or plain packaging and could show minor signs of previous use. All accessories included. 24-month warranty. New unit price: £199.95.


Clearer, not simply louder

A basic amplifier raises every sound by the same amount, which is why background noise tends to get louder along with the conversation you are trying to follow. The Cantara Pro RIC is self-fitting: the ForSound app sets it up for each ear separately before you first wear it, so amplification suits what you find comfortable rather than applying one blanket boost to everything.

These are personal sound amplifiers, not medical hearing aids.


When everyday listening starts to feel like effort

It is rarely the dramatic moments people notice first. It is the quiet ones. The TV dialogue you almost catch. The comment at the dinner table you have to ask about twice. The phone call you end up putting on speakerphone because it is easier to follow that way.

Cantara Pro RIC is built for exactly those everyday situations: conversation, television, phone calls, and social settings.


Who tends to choose this model

Cantara Pro RIC suits people who want personalised everyday listening support without a whole device sitting inside the ear. Some have tried in-ear amplifiers and found them fiddly to handle or uncomfortable to insert. The behind-the-ear body addresses the handling side, though a soft dome does still sit in the ear canal.

Being able to take calls and listen to music through the amplifiers themselves, rather than turning the volume up for everyone else in the room, comes up repeatedly as a deciding factor.


What these do, and where they have limits

  • Self-fitting via the ForSound app. A short guided setup adjusts amplification for each ear separately, to suit what you find comfortable rather than applying the same boost to every sound. Left and right are set independently, and you can fine-tune balance and settings manually at any time. Most buyers complete setup in around 15 minutes.
  • Calls and music streamed from your phone. Audio from your paired smartphone plays directly through the amplifiers, so you can take a call or listen to music without turning the volume up for everyone else. Streaming uses more battery than amplification alone, and Bluetooth may occasionally need a manual reconnect if the connection drops. Streaming from a TV is not supported.
  • Four listening modes for different everyday environments, including General, Indoor and Outdoor. Switch between them with a single button, and a voice prompt confirms your selection.
  • 16-channel noise reduction. This helps separate speech from background sound in cafés, restaurants, and group conversation. It is less effective against very loud or continuous noise such as machinery or loud music, which is expected at this price point and worth knowing in advance.
  • Up to 15 hours per charge, plus up to 52 hours from the case. The portable charging case tops the amplifiers up when you are away from a mains socket. Streaming and heavy Bluetooth use will reduce the per-charge figure.
  • Behind-the-ear design, visible but easier to handle. The main body sits behind the ear and will be noticeable at close range. A thin wire carries sound to a soft dome that sits in the ear canal, so this is not a device you wear with the canal left open, but there is no bulky unit to insert. The controls are easy to reach, which suits buyers who find very small in-ear devices fiddly. If discretion is your priority, an in-ear model may suit you better.
  • App setup required. You will need a smartphone and around 15 minutes to complete the ForSound setup before first use. Buyers generally find this straightforward, though some note it takes a couple of attempts to pair. If you would prefer a device that requires no phone at all, our simpler in-ear models may suit you better.

Is this right for you?

Likely a good fit if you:

  • Struggle with conversation clarity, TV dialogue, or phone calls
  • Want a self-fitting device you set up yourself, adjusted for each ear
  • Want to take calls and listen to music through the amplifiers themselves
  • Prefer a behind-the-ear body to a device that sits entirely inside the ear
  • Have dexterity concerns that make very small in-ear devices difficult to handle
  • Want a lower-cost route into everyday listening support, with a 30-day trial behind it

Probably not the right choice if you:

  • Want something that cannot be seen. The RIC body sits visibly behind the ear
  • Need to stream audio from your TV. This model does not support TV streaming
  • Do not have a smartphone, or would prefer not to use an app
  • Have diagnosed hearing loss requiring clinical correction. Please see an audiologist
  • Need reliable continuous Bluetooth that never drops. Occasional manual reconnection may be required

Prefer an in-ear style? We also offer in-ear CIC hearing amplifiers, including a model with the ForSound app and a simpler option without one. See all hearing amplifiers.


What to expect in the first few days

Run the ForSound setup first. It makes a real difference to how natural everything sounds. Your own voice may feel louder and more present than you are used to at first. This is normal and settles as your brain adjusts. Start in General mode at a comfortable volume and build up gradually over the first week. If you experience any feedback or whistling, try a different dome size before adjusting the volume, because fit is almost always the cause. Most buyers find that within a week the amplification feels natural rather than noticeable.


Certified Refurbished

This unit has been returned, thoroughly inspected, cleaned, and supplied with a full set of brand new ear domes before dispatch, so it arrives hygienic and ready to use. It may arrive in repackaged or plain packaging and could show minor signs of previous use. All accessories are included. 24-month warranty. The reduction from £199.95 to £159.95 reflects its refurbished status. The product and its performance are identical to a new unit.


These are personal sound amplifiers, not medical hearing aids. Designed for everyday listening situations such as conversation, TV, phone calls, and social settings. If you have diagnosed hearing loss or require clinical hearing correction, please consult a qualified audiologist.

Ready in Just a Few Simple Steps

Fully Charge Before First Use
1

Fully Charge Before First Use

Choose the Right Ear domes for a Comfortable Fit
2

Choose the Right Ear domes for a Comfortable Fit

Complete your personalised setup in the ForSound app. It takes just a few minutes.
3

Complete your personalised setup in the ForSound app. It takes just a few minutes.

Adjust the Volume Gradually To Find a Comfortable Sound Level
4

Adjust the Volume Gradually To Find a Comfortable Sound Level

Enjoy Clearer Sound
5

Enjoy Clearer Sound

What's In The Box

1 pair of hearing amplifiers

1 pair of hearing amplifiers

Charging case

Charging case

USB-C charging cable

USB-C charging cable

6 pairs of replacement ear domes

6 pairs of replacement ear domes

Cleaning Brush & Small Screwdriver

Cleaning Brush & Small Screwdriver

Instruction Manual

Instruction Manual

Tips Card

Tips Card

Frequently asked questions

Questions? We’ve Got Answers

No. These are personal sound amplifiers designed to enhance everyday listening clarity. It is not a medical hearing aid and is not intended to diagnose, treat, or correct hearing loss.
RIC stands for Receiver-in-Canal. The main body sits discreetly behind the ear, while a small receiver sits near the ear canal. This style is known for comfort and a subtle look.
No. You can use Cantara Pro for everyday listening straight away. If you are concerned about your hearing, a professional hearing test is the best way to understand your needs.
Yes. Use the button on the amplifier to change volume and listening mode, or the free ForSound app on your phone to fine-tune volume, sound profiles and noise reduction.
Cantara Pro is designed to help make speech easier to follow in everyday environments such as cafés, meetings, and family gatherings.
No. Hearing amplifiers are personal sound amplifiers designed to enhance everyday listening clarity. Hearing aids are regulated medical devices. Use a comparison guide to decide which is right for you.
We understand that hearing amplifiers are a personal product, and not every style or sound will suit everyone straight away. That is why we offer a 30-day home trial. If you decide they are not suitable for you, you can return them within the trial period in line with our returns policy. We do recommend giving them a little time first, as fit, comfort, and everyday sound can take a short period to get used to.
We recommend giving them a little time before making a decision. For many people, the fit, feel, and everyday sound can seem unfamiliar at first, especially in the first few days. Trying them in the situations that matter most to you, such as watching TV, chatting at home, or going out for a meal, can give you a better sense of whether they are the right choice for you.
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B
Bill Wynne
From a very happy 79 year old - thank you

Exceptional service and a very good product.

My original pair pre-owned set unfortunately would not maintain a steady signal, but JD Health Tech dealt with the matter with remarkable speed and fairness. I was offered either a replacement or a refund without fuss, and a replacement pair was sent out immediately.

The new pair work perfectly. I have suffered from moderate hearing loss for some years and had previously used simpler hearing amplifiers. These are a noticeable step up. They do not just make everything louder; they seem to adjust intelligently to the surrounding noise, with useful settings for indoor use, outdoor use, conversation and television.

It was not JDHealthTech’s fault that the first pair did not work properly, but their response was exceptional. Fast, open-handed and thoroughly reassuring. I am very impressed.

Hi Bill,
Thank you so much for taking the time to share such a thoughtful review — it genuinely made our day.
We're delighted the replacement pair is working perfectly for you. While we were sorry the first set didn't perform as it should, we're really pleased we could put it right quickly and fairly. That's exactly the standard of care we want every customer to experience, and it means a great deal to hear it described as fast, open-handed and reassuring.
It's wonderful to know the Clarity Pro amplifiers are making a real difference to your everyday listening, and that the indoor, outdoor, conversation and television settings are proving useful in different situations.
Thank you again for your kind words and for choosing JD Health Tech. We're always here if you need anything at all.
With best wishes,

The JD Health Tech Team

Return your item in 4 easy steps

Request your return through your account in just a few steps.
1

Request your return through your account in just a few steps.

Your return request is usually processed within 24 hours, although this may take a little longer on weekends or bank holidays. Once approved, pack your item as advised.
2

Your return request is usually processed within 24 hours, although this may take a little longer on weekends or bank holidays. Once approved, pack your item as advised.

Once your return is approved, you will receive a free returns code. Simply take your parcel to your local Post Office.
3

Once your return is approved, you will receive a free returns code. Simply take your parcel to your local Post Office.

We usually process returns within 48 hours of receiving them.
4

We usually process returns within 48 hours of receiving them.