No. The Bluetooth 5.3 connection is used exclusively for pairing with the Forsound app. The Clarity Pro Micro CIC does not stream audio from your phone, TV, or any other device. If Bluetooth audio streaming is important to you, browse our full range for models with that feature.

The Forsound app runs a hearing calibration test that identifies the softest sounds you can detect across multiple frequencies — separately for your left and right ear. It uses this to configure amplification specifically for your hearing profile rather than applying a generic boost. You can also fine-tune balance and settings manually. Most users complete the full setup in around 15 minutes. The device works without the app, but calibrated performance is noticeably better — we strongly recommend running the test before first use.

Tinnitus Masking mode plays a gentle background sound designed to reduce the perceived intensity of tinnitus — the ringing, buzzing, or hissing some people experience. It does not treat or cure tinnitus and is not a medical intervention. For some users it provides meaningful day-to-day relief; for others the benefit is more modest. If you have persistent or distressing tinnitus, please consult a medical professional.

The completely-in-canal design means the device body sits inside the ear canal, with very little visible from the outside. The buds are beige — close to skin tone — so they blend naturally even at close range. At normal conversational distance most wearers attract no attention at all. The CIC style is one of the most discreet personal sound amplifier designs available, offering a significantly lower profile than behind-the-ear or standard in-ear earbud styles.

The Clarity Pro Micro CIC comes with five ear tip sizes: XS, S, M, L, and XL. Start with the medium (M) size. If sound feels muffled or the tip creates pressure, try a smaller size. If the tip feels loose or sound seems weak, try a larger size. A well-fitted tip directly affects sound clarity, comfort, and feedback — this step is worth taking time over.

No. IPX-4 means splash-resistant — it handles sweat, light rain, and incidental moisture from daily wear. Do not wear these in the shower, while swimming, or submerge them. For gym use, walking in light rain, or a full day of normal activity, IPX-4 is entirely sufficient.

No — this is completely normal and one of the most common experiences for new users. The device amplifies everything, including the sound of your own voice, which can feel strange at first. Most users find it settles within a few days as the brain adjusts. Starting at a lower volume and building up gradually makes the adjustment period significantly easier.

Each amplifier delivers up to 14 hours of listening on a single charge (approximately 2 hours to recharge). The USB-C charging case holds enough power for approximately four further full charges, giving around 70 hours of total listening before the case itself needs recharging. The case has an LED charge display so you always know how much power is left. Simply place the amplifiers in the case to recharge — no cables needed at the device itself. The case charges via USB-C (cable included).

No. The Clarity Pro Micro CIC is a personal sound amplifier (PSAP). It is not a medical device, does not require a prescription, and is not a substitute for clinical hearing correction. If you have diagnosed hearing loss, please consult a qualified audiologist. If you experience sudden hearing changes, persistent ear pain, or new onset tinnitus, consult a medical professional before use.

Return it within 30 days for a full refund. Before returning, please contact our UK support team — in many cases a tip size change, fit adjustment, or Forsound settings update resolves the issue. We'd rather solve the problem than process a return, and most issues are fixable with a short conversation.